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Post by evileeyore on Jul 4, 2019 0:07:54 GMT
So... got called in to an odd coaching moment today. Apparently when I'm talking with folks on the phone* with a thick southern accent I immediately mirror their accent. With everyone else I speak with a geostandard midwest "non" accent, with a focus on proper pronunciation... except when it's someone who sounds very uppercrusty.
Then I slowly devolve into the thick southern accent.
No "improvement" or "remedial" action was taken, just my team lead found it weird. S'okay, I found it odd too. I noticed it with the southies, they seem to perk right up when they 'hear their own' on the phone. Not sure why I go all "the south shall rise again!" on the uppercrusties though. Have to give this a decently long think.
* I work in telemarketting/customer service, so I adopted a southern accent a while back for making outbound calls. I mean, when was the last time you heard a robocaller with a southern accent?
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palaralae
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Still a figment of your imagination...
Posts: 48
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Post by palaralae on Jul 4, 2019 0:15:31 GMT
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Post by evileeyore on Jul 4, 2019 1:22:59 GMT
It's called 'mirroring' and is a known social phenomenon. Yes... I know. But why the "oppositing" with the hoity-toities? That's the weird part.
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palaralae
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Still a figment of your imagination...
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Post by palaralae on Jul 4, 2019 6:23:44 GMT
It's called 'mirroring' and is a known social phenomenon. Yes... I know. But why the "oppositing" with the hoity-toities? That's the weird part. Because it's based on trying to fit in/gain standing with others, and my guess is since you can't see to whom you're speaking on the phone, you're extending yourself to try and gain points. The other folks with whom you're using your Midwestern non-accent you can see and have the additional information from nonverbal communication, so likely you feel like you're on more known/solid ground. Mirroring is something that tends to be done towards people you like (or would like to be liked by), and there's also been mention in some of the sources I've read (I was literally just reading about this the other day, oddly enough) where people tend to do the opposite things to people they don't like; you don't mirror to someone who's an enemy, because you don't want to create any bond/harmony with them. The hoity-toities are people you don't like. True?
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Post by evileeyore on Jul 4, 2019 11:59:41 GMT
Because it's based on trying to fit in/gain standing with others Except, I can do the same accent they have. There we are. My guess is I suspect it pisses off/annoys them, and I enjoy pissing people off. Which is weird, because I like doing customer service because I'm helping people. I'm a helper! Eh, I can take 'em or leave 'em. The ones I've dealt with face to face have run the gamut from decent to shitty, so it's not like I'm against them as a class... however, yeah, generally the uppery the crusty, the worse the human being. However, the worst customers I've dealt with have been the arabic customers who don't speak English well. They have full on entitlement syndrome and treat the translators like garbage (because most of the translators are woman... and "women shouldn't be involved with money or finances"). Sigh.
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palaralae
New Member
Still a figment of your imagination...
Posts: 48
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Post by palaralae on Jul 4, 2019 21:21:15 GMT
Because it's based on trying to fit in/gain standing with others Except, I can do the same accent they have.
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palaralae
New Member
Still a figment of your imagination...
Posts: 48
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Post by palaralae on Jul 7, 2019 2:50:47 GMT
Wow. The epicenter of the big quake in Cali that happened yesterday was only ~50 miles or so from the Wasteland site. Hope things quiet down by September, I don't believe I've ever experienced an earthquake. I thought Kern county sounded familiar, that's the county that the way-cool deputies represent who come out to the event.
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Post by mustrumridcully on Jul 7, 2019 11:56:10 GMT
My sister got married yesterday. All in all, a very good day, with a nice party with lots of people finding their ways to the dance floor. My sister isn't exactly a "romantic" person, but she still wanted her wedding to be great and she was worried the weeks and months before, preparing and organizing everything. (And we were worried in turn that she might be particularly moody immediately before, but she was in a good mood, even the surprise Polterabend the day before was recieved in good spirit). Her efforts paid off, and the rest was handled by good personal at the venue and the guests, I suppose. Her twin sister got married a few years ago, so that leaves only me unmarried. I don't know if that is supposed to mean more or less pressure, but I don't really care. Glad they are happy and they have partners that seem good people that also fit well to them.
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Post by evileeyore on Jul 7, 2019 14:23:23 GMT
...even the surprise Polterabend the day before was recieved in good spirit... Wait... how is a tradition a surprise? Was she not expecting it for some reason, or was it the timing that was surprising?
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Post by mustrumridcully on Jul 7, 2019 18:17:39 GMT
...even the surprise Polterabend the day before was recieved in good spirit... Wait... how is a tradition a surprise? Was she not expecting it for some reason, or was it the timing that was surprising? She said she didn't want it and ... was overruled against her knowledge. And she lives further away and only married at "home" because the venue she had planned at her home fell through and it was ultiamtely more convenient for the rest of the family for it to happen at "home".
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Post by kirinke on Jul 8, 2019 11:50:35 GMT
Went on vacation last week to visit family and enjoy the fourth. It was uneventful and relaxing. I'm pretty happy. Now... I must return to work. Le sigh....
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Post by kirinke on Jul 20, 2019 23:54:12 GMT
It's almost my birthday. I'll be on the 25th....
43.
Time flies.
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Post by Advocatus Diaboli on Jul 21, 2019 0:25:54 GMT
It's almost my birthday. I'll be on the 25th.... 43. Time flies. It only accelerates from there. I'll be 59 in three weeks. I swear I was 22 only a few months ago.
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Post by evileeyore on Jul 21, 2019 2:23:23 GMT
It's almost my birthday. I'll be on the 25th.... 43. Time flies. My second ex is turning 38 in 8 days... she's one of my three oldest friendships, I've known her for 24 years. That shit just blows my mind. If it wasn't for this old ass, broken down, flesh suit I wear, I'd swear I was still 20ish.
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Post by Advocatus Diaboli on Jul 21, 2019 5:56:07 GMT
My second ex is turning 38 in 8 days... she's one of my three oldest friendships, I've known her for 24 years. That shit just blows my mind. If it wasn't for this old ass, broken down, flesh suit I wear, I'd swear I was still 20ish. Dude, my daughter is 38...39 in October. As for broken down flesh suits, I hear ya. Note the line under my avatar: Healthy as a man TWICE my age (that is to say, 116.) I usually say instead that I have the health and vigor of a man twice my age, but that wouldn't fit on one line. Since anyone living to 116 probably had to be pretty healthy, the shortened form can be taken the wrong way.
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